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info@lightwebgroup.com
+977-9861584767
 

FAQ

“Together We Can”

We often come across clients who are looking forward to avail our services. However have some basic yet important questions related to our company and services we offer. Hence as a customer centric organization we had built few sets of most common question customers have related to our service and products. Hope our question would answer your queries as well. In case you have more specific queries feel free to contact us via email or phone.

What does your agency do?

aOur Service includes:

  • Website design and development
  • Custom Software Development
  • Custom Mobile Application Development
  • Digital Marketing
How much do your services cost?

aWell, it’s quite hard to give the exact cost to develop an enterprise level website/app/software  as it totally depends on the features and functionalities that you want to incorporate it. This is where you get to sit down with an actual designer and talk specifics when it comes to branding, style and layout. Designs, features, size, number of screens, platform – everything is taken into consideration.

How long does it take to make a design?

aIt Depends upon the design complexity and size of the Design.

What does the design process look like?

aOur Process flows like this:

Sketch, Design, Test, Develop
Where are your offices?

aOur Head office is in Samakhusi, Kathmandu, Nepal.

Our Branch Office is in Dhangadi, Kailali, Nepal.

Where can I see your work?

aWe are soon creating our portfolio page.

Do you ship to my country?

aWe deliver a project all over the world as we all are blessed with technology to connect, build and deliver.

Do you have Refund Policy ?

As an organization we strongly believe that we give 100% customer satisfaction via our products and services. If due to external factors we fail to deliver the service as per defined scope of work or there is major technical issue we request customer to cooperate and give time for our technical experts to resolve your issue. On case-to-case basis management hold rights to take actions however final discussion would be with management.

Contact Us

info@lightwebgroup.com

Documentation

document@lightwebgroup.com

Support

Support@lightwebgroup.com

Office Hours

Sunday – Friday: 10 Am- 6 Pm